Frequently asked questions
How long does it take for the product to arrive?
Your order is processed quickly and delivered within 3–10 business days, depending on location and order volume. You will receive tracking information as soon as your package is shipped.
How much does transportation cost?
Shipping is free, without additional costs, regardless of the order value or delivery location in Romania and in the rest of Europe it is 5 euros.
What are the payment methods?
Payment methods are public when you purchase your product. (For example Visa or Mastercard)
Is it safe to order from here?
Our store is safe, we use secure payments, and all orders are processed and shipped with tracking. If any problem arises, our support team will help you quickly.
Where does the product come from?
The product is shipped from Germany, directly from an authorized factory, where high quality standards are met to ensure a premium and verified product.